Ticket board with drag and drop tickets
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What you can do with our IT and workplace ticketing management solutions

Try Eden Workplace
Modern Ticketing metrics

Track Requests In One Place

Centralize employee tickets into a single stream. Track types of requests, which teams they came from, and how each were resolved through Eden Workplace’s metrics feature.
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Ticketing details

Help Employees Help Themselves

Say goodbye to taps on the shoulder. Employees can file tickets for everything from IT requests to facilities needs to onboarding tasks and more.
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Ticketing board

Manage Requests from Start to Finish

Triage and manage tickets by team, location and workflows. Customize statuses and views to help you stay organized and efficient.
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Ticket submitted through Slack

Easy Integrations

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Submit tickets through Slack or email. Eden Workplace's integrations make it easy for you to keep track of all of your requests in one place and receive updates about its status.

IT and workplace ticketing software to streamline your internal workflow.

Track, manage, and tackle internal IT and service desk requests from start to finish with Eden Workplace’s IT and workplace ticketing management software.

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Eden Workplace can do for you.

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  • Unlimited boards
  • Slack and Teams integration
  • Custom catalogs and routing rules per board
  • Automate checklists on new requests
  • Due dates and assignees on checklist items
  • Comments and activity logs per ticket
  • Repeating ticket scheduling
  • Analytics and metrics dashboard
$49 / Agent / Month
$59 / Agent / Month
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  • Everything in Accelerate
  • Single Sign-On and Directory Syncing
  • Custom integrations
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Simplify your IT and workplace ticketing management system.

Managing an office efficiently is hard work. IT managers must juggle multiple tasks, service desk requests, managing employees, and everything in between. To keep up with the day-to-day work of IT management, you need a IT request management system that keeps you organized and on schedule.

How IT and workplace ticketing software can help?

Without a proper IT and workplace ticketing management system, you might find yourself getting requests from employees in all sorts of places: Slack messages, emails, or taps on the shoulder in the office. You may even field requests as you’re completing another task. 

This lack of an internal ticketing system can be confusing and frustrating for IT managers trying to complete their tasks, and employees who need help with specific requests...but don’t know who to turn to.

A centralized request management location to organize and track requests can make it easier for both IT managers and employees. Eden Workplace’s IT and service desk management system gathers and organizes requests in one easy-to-use space.

Whether a team needs to onboard new employees, get help with malfunctioning technology, or request new tools, Eden Workplace’s IT or service request management makes internal ticketing easy and intuitive, from start to finish.

3rd Party Integrations

Eden Workplace integrates with the 3rd-party tools your team already uses to collaborate - streamlining your workflow to help you work wonders.

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Microsoft Teams logo
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Okta logo
Brivo logo
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We believe in getting more out of your workplace. So do our clients.

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