Modern Ticketing board with drag and drop ticket
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The best information technology service management software for IT managers

Covid Team Safety dashboard

COVID Team Safety

Keep your physical and online workplace safe with touch-less office processes and wellness checks for employees and guests. Manage onsite team members and employees each day with Eden’s COVID Team Safety tool.
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Desk booking floor plan

Desk Booking

Eden’s new desk booking system lets your team utilize the work space efficiently. View who is using which desks and when and make the most of your workplace.
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Visitor management dashboard

Visitor Management

Eden’s secure visitor management system allows guests to check in, sign NDAs, and print badges when they arrive at your space. For extra security, employees can even pre-register their visitors.
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Modern ticketing board with three columns

Internal Ticketing

Receive, track, and complete service requests with Eden’s all-in-one dashboard. Employees can file tickets for all of their IT needs, and IT managers can organize and handle tickets in one location.
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Room Scheduling display

Room Scheduling

Need to hold a meeting about security updates or new tech? Make your meetings run smoothly with Eden’s room scheduling software. Book rooms, check in and out of meetings, and keep tracking of future meetings with Google Calendar and Slack.
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A comprehensive ITSM solution

As an IT manager, you’re responsible for your team’s computer and information systems. Not only do you manage your company’s systems and physical products, you also develop and oversee security measures and best practices for everyone in the workplace.

To do your job well, you need IT service management solutions that are secure, efficient, and top-of-the-line. An IT ticketing system that streamlines and simplifies your tasks so that you can focus on more complex or high-priority tasks on your to do list. 

That’s what you get with Eden’s IT service management software.

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Eden can do for you.

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How Eden’s ticketing & requests platform can help IT managers

Today’s modern workplace, with varying employee schedules, independent contractors, or part-time workers, can make IT management challenging. Eden’s secure, all-in-one platform is the solution for IT managers.

Keep track of internal IT requests with Eden’s secure and easy to use dashboard. No more shuffling between different apps or programs to track employee service requests or to communicate with vendors. Finally, this IT service management software can help your team structure and automate IT requests, notifications, and processes. With Eden’s secure suite of applications, you can reduce manual and repetitive work for your IT teams with automation across multiple departments in the modern workspafce. 

Everything you need for IT ticketing is right at your fingertips with Eden.

Because Eden integrates with Slack, Google Calendar, email, and other apps, you no longer have to waste time updating employees on the status of their service requests. Tickets are tracked from start to finish, automating communication with your team.

3rd-party integrations

Eden integrates with the 3rd-party tools your team already uses—streamlining your workflow to help you work wonders.

Learn more about Eden’s integrations

Slack logo
Slack
Microsoft Teams logo
Teams
Google logo
G-Suite
Okta logo
Okta
Brivo logo
Brivo
Kisi logo
Kisi