Simplify your workplace management with a unified service desk ticketing system
Running an office efficiently is hard work.
HR and People Operations managers field requests across various channels, handling everything from onboarding needs to facilities management and more.
IT managers spend valuable time managing and organizing incoming tickets, which adds unnecessary administrative work.
To keep things running smoothly, you need a single channel for all incoming help desk requests, and a way to keep all tickets organized and in one place.
How Eden Workplace’s Internal Ticketing software works:
Establish a flexible one-stop shop for all incoming requests—whether they’re HR requests, IT tickets, requests for office maintenance or supplies, or something else unique to your company’s needs.
Create a unified process for submitting tickets, regardless of if your company has returned to the office, is primarily remote, or uses a
hybrid office model.
Easily integrate with Slack or email—meaning employees can submit a ticket directly within the tools they use every day.
Access key metrics and stay up-to-date on the status of all requests, so that nothing slips through the cracks.
A centralized internal help desk tool makes it easy for your IT, HR, People Operations, and Workplace Management teams to organize and track tickets, while reducing administrative work.
And, it gives employees a clear, straightforward way to submit all their requests in a single place. Whether a team member needs to onboard a new employee, get software or hardware assistance, or request office supplies, Eden Workplace’s Internal Ticketing software makes it easy and intuitive, from start to finish.
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